What outdoor products do you sell? We offer a wide range of outdoor products, including tents, camping beds, camping rugs, camping lanterns, flashlights, folding chairs, folding tables, outdoor umbrellas, etc., suitable for various outdoor activities such as camping, mountaineering, hiking.
How to choose the right tent? When choosing a tent, you need to consider the number of people, season, weight and weather resistance. For multi-day backpacking trips, lightweight tents are ideal; for family camping, spacious tents are more suitable.
Do your products come with a quality guarantee? Yes, all of our outdoor products come with a quality guarantee. The specific warranty period may vary depending on the type of product. Please refer to the product description or contact our customer service team for details.
Do you provide international shipping? We provide international shipping services. The specific shipping cost and time depend on your geographical location and the shipping method you choose. Please check the specific shipping options at checkout.
How to return or exchange? If you are not satisfied with your purchase, you can apply for a return or exchange within 30 days of receiving the product. Please ensure that the product is unused and well packaged, and contact our customer service team to obtain a return authorization number and detailed return procedures.
What are your payment methods?
We accept a variety of payment methods, including credit cards (Visa, Mastercard, American Express), PayPal and bank transfer. The specific payment method will be displayed at checkout.
Is your outdoor equipment environmentally friendly?
We are committed to sustainable development, and some of our products are made of environmentally friendly materials, such as recycled polyester fiber, environmentally friendly waterproof coating, etc. Specific environmental information can be found in the product details.
