Thank you for choosing quantityyue.com! We understand that online shopping may sometimes not be as expected, so we have developed the following refund and return policy to ensure that your shopping experience is as pleasant and worry-free as possible. Refund Eligibility Application Time: You must submit a refund request via email or customer service hotline within 30 days of the delivery of the product. Product Condition: The returned product must be unused and keep its original packaging and tags. The product must not be worn, damaged or modified in any way. Packaging and Accessories: All returned products must include all accessories, instructions and other accompanying documents in the original packaging. Situations where no refund will be given Out of the return window: No refund will be given for products that exceed the 30-day return period. Damaged or used products: No refund will be given if the product is found to have been used or damaged. This clause does not apply to damage caused by transportation. Promotional or discounted products: All sales of promotional or discounted products are final sales and are non-refundable unless there is a quality problem when the product is received. Return Instructions: Our customer service will guide you on how to return the product and provide a return address. Inspection and processing: After we receive the returned goods, we will inspect them within 4 business days. After the inspection is qualified, we will process the refund within 6 business days and refund it to your account through the original payment method. Return shipping The customer is responsible for the return shipping fee. The only exception is if the product has quality problems when it is first received, we will be responsible for the return shipping fee.
We are committed to providing excellent customer service and strive to ensure that every purchase you make on our website is a pleasant experience. Thank you for your support and understanding!
